Indigent Register

WHAT IS AN INDIGENT POLICY

Due to the level of unemployment and poverty within municipal areas, there are both households and citizens who are unable to access or pay for basic services; this grouping is referred to as the “indigent”. A municipality therefore needs to develop and adopt an indigent policy to ensure that the indigent can have access to the package of services included in the FBS programme. An indigent policy will do the following:

Allow municipalities to target the deliver y of essential services to citizens who experience a lower quality of life.

The indigent policy defines:

  • The municipality’s approach to dealing with poverty (plan)
  • The municipality’s approach to accessing the indigent
  • Who will benefit from FBS
  • Which services will be delivered
  • How much of a particular service will be provided to beneficiaries
  • What level of service will be offered to indigents
  • What process will be used for managing the indigent

The indigent policy details (emphasise) the linkages between the various poverty alleviation programmes that will result in the indigent moving away from the poverty trap Resources allocated by a municipality to enable their indigent policy Process for tracking and assessing the service received by the indigent, as well as the real benefit that has resulted from the subsidies Projected implementation targets (milestones) for the rollout of FBS to the entire indigent population within the municipal area. 

Allows a municipality to map out their own progress against the national implementation target dates.

  • The indigent policy is a critical planning document that is crafted within a municipality’s IDP’s and financial planning instruments.

Indigent policies allow municipalities to plan the scale and scope of their FBS delivery. 

pdf uMngeni Indigent Register (1.57 MB)

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033 239 9210
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033 239 9270
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033 239 9245
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033 239 9225
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033 239 9285
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033 239 9266
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033 239 9266