Cnr Dicks & Somme Streets, Howick, Kwa-Zulu Natal
helpdesk@umngeni.gov.za
033 239 9200

Indigent Register

What is an Indigent Policy

Due to the level of unemployment and poverty within municipal areas, there are both households and citizens who are unable to access or pay for basic services; this grouping is referred to as the “indigent”. A municipality therefore needs to develop and adopt an indigent policy to ensure that the indigent can have access to the package of services included in the FBS programme. An indigent policy will do the following:

Allow municipalities to target the deliver y of essential services to citizens who experience a lower quality of life.
The indigent policy defines:

What process will be used for managing the indigent:

Report Electricity Faults

To report:-
▪︎ Electricity outages
▪︎ Non-functional streetlights
▪︎ Non-collection of refuse
▪︎ Vehicle accidents
▪︎ Disaster caused by floods, fires, snow or fallen trees

To report:-
▪︎ If electricity in your area is the responsibility of Eskom. Please contact them on 0860 0037 566.
▪︎ If electricity in your area is the responsibility of the Msunduzi Municipality. Please contact them on 033 392 5029 / 080 000 1868.
▪︎ Water and sanitation are the responsibility of uMgungundlovu District Municipality. Please contact them on 0800 864 911 or 033 897 6766.

Report Electricity Faults

Electrical faults in uMngeni Local Municipality are handled by uMgungundlovu District Municipality.

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