Information Communications Technology

• All business processes are mapped and fully automated.
• All communities within uMngeni have access to government services from anywhere, anytime.
• Information is readily available real-time at a click of a button.
• All schools in uMngeni promote e-learning and produce students who are technologically capacitated.
• The digital divide has been bridged.
• Billing integrity is sound, and customers can access their bills online.
• The uMngeni and uMngeni Municipalities share one ICT infrastructure and systems.
• The Municipality is paperless and wireless.
• The Municipalities ICT infrastructure is highly secured, stable and extendable.
• The users utilise more than 80% of the ICT services in their day to day work.
• The Municipality has an extremely high level of productivity through the use of process automation and monitoring.
• ICT is fully compliant in terms of the auditor general, Security agency and ISO standards.
• The Municipal broadband is implemented and the uMngeni is collecting 20% of the revenue received from the broadband project.
• All Councillors and Officials are ICT literate.